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Terms of Service

Legal & Compliance

Terms of Service

Welcome to Sheen Services WLL. These Terms of Service govern the use of our website and the professional services provided by Sheen Services WLL. By accessing our website or engaging our services, you agree to comply with and be bound by these terms.

If you do not agree with any part of these Terms of Service, please discontinue use of our website and services.

01

About Sheen Services WLL

We provide professional documentation and business support services in Qatar, strictly in accordance with applicable laws, regulations, and official procedures:

Certified Legal Translation Document Attestation Certificate Legalization Notary Assistance PRO Services Company Formation Services Healthcare Licensing Support DataFlow Verification Assistance Government Documentation Services
02

Acceptance of Services

By requesting, submitting, or utilizing any service offered by Sheen Services WLL, you confirm that:

  • The information provided is accurate and complete.
  • You have the legal authority to submit documents on behalf of yourself or your organization.
  • Submitted documents are genuine and legally obtained.
  • You agree to comply with all applicable legal and regulatory requirements.
03

Client Responsibilities

Clients are explicitly responsible for:

  • Providing accurate information and documentation.
  • Ensuring documents submitted are authentic and complete.
  • Reviewing translated documents before final use whenever possible.
  • Responding promptly to requests for additional information.
  • Paying applicable service fees as agreed.

* Delays resulting from incomplete, inaccurate, or incorrect information provided by the client remain the responsibility of the client.

04

Service Processing Rules

Processing times provided by Sheen Services WLL are estimates only. Actual completion times may vary due to independent official processing variables.

Timeline variables outside our direct corporate control include:

Government procedures Embassy requirements Ministry approvals Public holidays Regulatory changes Third-party processing delays Additional verification requirements
Official Notice: We cannot guarantee approval, acceptance, or processing times by government agencies, embassies, ministries, or other external authorities.

Translation Services

Translations are prepared based on the content provided by the client. Clients must review completed translations before official submission whenever possible. Sheen Services WLL is not responsible for inaccuracies contained within original source documents. Requirements of receiving authorities may vary and remain outside our control.

Attestation & Legalization

Attestation and legalization services are subject to the rules and requirements of government authorities, embassies, consulates, ministries, educational institutions, and regulatory bodies. Approval, rejection, or additional requirements imposed by such authorities remain beyond our control.

Notary & PRO Support

Our PRO services facilitate administrative and governmental procedures on behalf of clients. The final decision regarding approvals, permits, visas, registrations, licenses, and governmental actions rests solely with the relevant authorities. We do not provide legal representation unless specifically stated in a separate written agreement.

05

Commercial Framework (Fees & Refunds)

Company Formation Services

Business setup and company formation services are subject to applicable Qatari laws, regulatory approvals, licensing requirements, and government procedures. Sheen Services WLL cannot guarantee approval of any business registration or licensing application.

Fees Matrix Structure

Fees may vary depending on service type, document volume, urgency requirements, government charges, embassy fees, and regulatory costs. Government fees, embassy charges, courier expenses, and third-party costs may be separate from service fees unless otherwise specified.

Strict Refund Policy: Refund requests are evaluated on a case-by-case basis. Refunds may not be available where: work has already commenced, translation services have been completed, government submissions have been made, third-party fees have already been incurred, or services have been substantially performed. Approved refunds will be processed according to company procedures.
06

Limitation of Liability

To the maximum extent permitted by law, Sheen Services WLL shall not be liable for: government or embassy processing delays, regulatory changes, rejected applications, indirect or consequential damages, loss of business opportunities, loss of profits, or delays caused by third parties.

Our liability shall be limited to the amount paid for the specific service giving rise to the claim.
07

Intellectual Property & Website Use

All content available on this website, including text, graphics, logos, designs, service descriptions, and website content is the property of Sheen Services WLL unless otherwise stated and may not be copied, reproduced, distributed, or used without prior written permission.

Users agree not to: attempt unauthorized access to website systems, interfere with website functionality, upload malicious software, misrepresent their identity, or use the website for unlawful purposes. Violation may result in termination of access.

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